Account & Subscription

Technical support

• Issues with touchscreen responsiveness
• Sound issues in the app or browser
• How can I report a bug?
• Problems with training on the web / browser
• How do I clear cache and cookies?
• Why isn’t my progress syncing?
• See all 8 articles

NeuroNation MED

• How do I get NeuroNation MED with a prescription?

Contact & feedback

• Where can I follow NeuroNation on social media?
• How can I give feedback or suggest new features?
• How can I contact Customer Support?

Training & exercises

• How often should I train with NeuroNation?
• How can I change my comparison group?
• Exercise Flow and Points
• What are NeuroBoosters?
• How do I set up training reminders?
• Evaluation
• See all 9 articles

Payment & invoice

• Student Discount
• My subscription was renewed unexpectedly, can I get a refund?
• Which payment methods are accepted?
• I paid but didn’t receive Premium access

Account & Subscription

• How can I change or reset my password?
• How do I check if I have a subscription?
• Do I need an account to use NeuroNation?
• How do I register with NeuroNation?
• I want to start over or reset my training
• How can I delete my account and data?
• See all 14 articles